Lakeside Apartments Committee

Internet Services in Lakeside Apartments

Internet access in Lakeside Apartments falls into two categories depending location within the complex.  This distinction and its implications for residents is described in the following two sections.

 

Internet Access in Residential Units

Overview

Internet access in all residential units is provided by a third-party Internet Service Provider (ISP), which is responsible for all configuration and maintenance.  Connections may be established using either or both of the following methods:

  • Ethernet ports in each bedroom and most living rooms
  • Wireless Internet access (WiFi) within each unit and the Commons

 

Preferred Access Methods and Good Citizenship

For casual connections (e.g., web browsing, reading journal papers, responding to students’ and/or your advisor’s late-night emails), your WiFi connection will be more than sufficient.  The connection is fairly robust, and your neighbors will not mind even if you occasionally stream a few YouTube videos.  Information on connecting to the wireless network can be found in your Lakeside welcome documentation.

However, when possible, please utilize your wired Ethernet connection.  This is especially important for data-hungry connections such as workstation computers, smart TVs, and really anything that streams TV shows and/or movies.  Your neighbors will appreciate keeping this heavy traffic on the wired network, which will open up the wireless network for quicker access!

 

Access to Princeton University Network Resources from Residential Units

Quick access to Princeton University library journal subscriptions (yes, we’ve all been there) can be established using the University’s EZproxy service.  Simply navigate to a journal article as you would at work, then, in your browser’s address bar, append the entire URL with .ezproxy.princeton.edu.

For example, using the EZproxy service, the following URL
http://www.sciencedirect.com/science/article/pii/S0021999116304284
would become:
http://www.sciencedirect.com.ezproxy.princeton.edu/science/article/pii/S0021999116304284
You will then be prompted to login to the University resource using your netID credentials.

Longer-term connections to on-campus network resources, including Princeton University library journal subscriptions, printer queues, and firewalled computers may be established using the University’s Virtual Private Network (VPN) service.  Information on establishing a VPN connection from almost any device can be found at the following link:

Note that the VPN client does not play nicely with certain Linux systems (e.g., Fedora 25).  Please feel free to contact the webmaster at lakesidecomm@princeton.edu if you would like to discuss.

 

Internet Access in the Lakeside Commons Computer Cluster

Workstations in the Lakeside Commons Computer Cluster are maintained by Princeton University’s Office of Information Technology (OIT). These machines and the wired Ethernet ports in the Computer Cluster connect directly to the Princeton University Network.  For example, certain University-provided software repositories are only available to download over the University network and would need to be accessed from the Computer Cluster.

 

Printing to the Lakeside Commons Computer Cluster

Two printers are available for student use in the Lakeside Commons Computer Cluster.  These printers are connected to the University’s PawPrint system and are accessible from any on-campus computer.  From Lakeside Apartments, students may access these printers in three ways:

1. Print from any computer in the Lakeside Commons Computer Cluster.

2. Connect your personal computer to the Princeton University on-campus network (for example, using VPN) and print to the PawPrint system.  Instructions for connecting to this queue may be found at the following link:

3. Use the Mobile Print service.  Attach your document to an email message and send it to mobileprint@princeton.edu from your Princeton email address.  After receiving an acknowledgement message, your document will be ready to print– simply log in to the print release station in the Computer Cluster.  Note: This method has only been verified for PDF documents!

 

Internet Connectivity Problems in Residential Units

Quick fix for slow wireless Internet (WiFi):  Try your wired Ethernet wall sockets.  These ports provide a direct connection to the networking equipment, which ensures a more reliable connection by eliminating any interference from your roommates’/neighbors’/friendly WiFi snatchers’ wireless devices.

For all other Internet issues:  Contact the ISP directly.  Lakeside has a dedicated account manager who tracks usage and issues for our community specifically:  Mike Jhagroo, mjhagroo@hotwiremail.com.

Why should I contact Hotwire directly?

  • Lakeside contracts with Hotwire to provide 24-hour customer service for residents.
  • Hotwire now has a more extensive catalog of service issues that have occurred at Lakeside specifically and can more quickly diagnose problems.
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